Precision Finishing Co.
Privacy Policy
Effective Date: May 2026
This Privacy Policy explains how Precision Finishing Co. “the Company” collects, uses, stores, and protects your personal information when you use our services, website, contact forms, subscriptions, or communicate with us.
We are committed to protecting your privacy and handling your data responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Precision Finishing Co. provides:
Painting & decorating services
Cosmetic aftercare services
Snagging & finishing services
Residential and commercial finishing solutions
Essential & Professional Aftercare Plans
For all privacy-related enquiries, please contact:
Email: info@precisionfinishingco.co.uk
2. Information We Collect
We may collect and process the following information:
2.1 Personal Information
Full name
Address
Email address
Telephone number
Billing details
Appointment history
2.2 Property Information
Property address
Photos of works completed
Snagging records
Service history
Aftercare records
2.3 Website & Technical Information
When using our website, we may collect:
IP address
Browser type
Device information
Website usage data
Cookies and analytics information
3. How We Collect Information
We collect information when you:
Contact us by phone, email, or website form
Request a quotation
Book services
Subscribe to an Aftercare Plan
Make payments
Communicate with us
Use our website
4. How We Use Your Information
We use your information to:
Provide quotations and services
Manage bookings and appointments
Deliver Aftercare Plan services
Process payments and invoices
Respond to enquiries
Improve our services
Maintain internal business records
Comply with legal obligations
Send service-related communications
Where permitted, we may also use your information for:
Marketing updates
Promotions
Service announcements
You may opt out of marketing communications at any time.
5. Legal Basis for Processing
Under UK GDPR, we process personal information on the following lawful bases:
Contractual necessity
Legitimate business interests
Legal obligations
Consent (where required)
6. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties where necessary, including:
Payment processors
Accountants
IT and website providers
Scheduling or administration systems
Professional advisers
Legal or regulatory authorities where required
All third parties are expected to handle your data securely and lawfully.
7. Payment Information
Payments may be processed securely through third-party providers such as:
Stripe
We do not store full card payment details on our systems.
For further information, please refer to:
8. Photographs & Project Images
We may take photographs before, during, or after works:
For record keeping
Quality control
Warranty and aftercare purposes
Marketing and portfolio use
We will not knowingly publish personal or sensitive identifying information without permission.
Clients may request that photographs of their property are not used for marketing purposes.
9. Data Storage & Security
We take reasonable steps to protect your information from:
Unauthorised access
Loss
Misuse
Disclosure
Alteration
Information may be stored electronically and/or in secure physical records.
While we take security seriously, no online transmission or storage system can be guaranteed as completely secure.
10. Data Retention
We retain information only for as long as reasonably necessary, including for:
Legal obligations
Tax and accounting requirements
Insurance purposes
Service history
Aftercare administration
When no longer required, data will be securely deleted or destroyed.
11. Cookies
Our website may use cookies and analytics technologies to improve user experience and website performance.
Cookies may collect:
Website usage statistics
Device/browser information
Preferences and session information
You can manage or disable cookies through your browser settings.
12. Your Rights
Under UK data protection law, you may have the right to:
Request access to your personal information
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent
Request data portability
Lodge a complaint with the Information Commissioner’s Office (ICO)
13. Third-Party Links
Our website or communications may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
To exercise your rights, please contact us at:
info@precisionfinishingco.co.uk
14. Children’s Privacy
Our services are not directed toward children under 18 years of age, and we do not knowingly collect information from children.
15. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Updated versions will be published on our website and become effective immediately upon posting.
16. Contact Information
For any privacy-related enquiries, please contact:
Precision Finishing Co.
Email: info@precisionfinishingco.co.uk
If you are dissatisfied with how your information is handled, you may contact the UK Information Commissioner’s Office: